Licensure, Registration, and/or Certification Required: May maintain inventory of office supplies, and complete and submit supply orders to replenish stock. Operates and troubleshoots office equipment, arranges for maintenance repairs as necessary.Acts as a resource to providers, staff, patients and families. Answers, screens, triages, prioritizes, and determines urgency of incoming calls.Runs reports and verifies correct entry of codes and updates charges if errors are made. Reviews revenue to ensure charges are entered for every patient. Processes patient charges and calculates based on procedure type, length of procedure, and supplies used.Obtains necessary lab work, x-rays, H&P (History & Physical) as applicable.Notifies providers with schedule changes and additions. Prints and distributes future OR schedules to all appropriate areas. Maintains and updates surgery assignments. Schedules next day and beyond surgical procedures.Coordinates and communicates changes to existing schedule with appropriate departments/staff and makes adjustments to ensure maximum utilization of rooms and equipment. Coordinates scheduling of surgical procedures between physicians and their offices, available OR specialty time, anesthesia, and other departments as necessary (i.e., X-ray, MRI, CT, etc.).Incumbent may be required to perform other related duties. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. This job description indicates the general nature and level of work expected of the incumbent. Exposed to a fast-paced, high noise-level office environment.Operates all equipment necessary to perform the job.Must be able to sit approximately 90% of the workday.Physical Requirements and Working Conditions: Proficient computer skills including experience in using Microsoft Office or similar applications, and electronic mail.Ability to work in a fast-paced environment with changing priorities and short deadlines. Excellent organization and prioritization skills.Excellent interpersonal and customer service skills.Able to read and understand verbal and written instructions. Excellent communication skills ability to effectively communicate with a variety of patients, staff and physicians.Basic knowledge of medical insurance plan terminology. Demonstrated knowledge and proficiency with medical terminology.Typically requires 1 year of experience in a health care setting performing customer service functions that may include experiences in scheduling, registration, insurance authorization and/or patient billing.
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